Terms and conditions


Prices

We reserve the right to amend or increase prices at our discretion or in the course of a sale.

Availability

All products and services are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled we will notify you as soon as possible. We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.


Shipping within South Africa

Delivery to major metropoles i.e. East London, Cape Town, Pretoria, Johannesburg is R65. If you are unsure if your area fits into this category please contact us either by email or phone prior to placing your order.

Delivery to outlying areas i.e. Kimberley, Piet Retief, Darling, Caledon and Port Edward is R145. If you are unsure if your area fits into this category please contact us either by email or phone prior to placing your order.

Orders are usually delivered within 2–5 working days from receipt of payment. Due to unforeseen circumstances beyond our nominated couriers’ control, certain orders may take longer than the usual 2–5 working days for delivery. If this is the case we will do everything in our power to rectify the situation as soon as possible.

Where possible we will always use a courier, however due to some area locations not being serviced by a nominated courier it is easier to use the post office service.

A confirmation email will be sent once your order has been received and processed.

If you have an enquiries about our delivery service please email our experienced Sales Team on info@supair-sa.co.za.


We are committed to protecting your privacy.

We collect information about you for two reasons: to process your order and to provide you with the best possible service.

We will not email you in the future unless you have given us your consent or have signed up to our newsletter.

The information we will collect about you includes:

            •     name

            •     address

            •     phone number

            •     email address

            •     credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

If you are under 18, you may use littlejoe.co.za only with involvement of a parent or guardian. littlejoe.co.za reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

If you have any questions/comments about privacy, you should email us on info@supair-sa.co.za.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the website. We may investigate any reported violation of these conditions or any complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the website).

Cookie Tracking

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser and operating system used, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customise the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.  

Our Rights

We reserve the right:

1. to modify or withdraw, temporarily or permanently, the website (or any part thereof) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website;

2. to change these conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website;

3. to use our reasonable endeavours to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.


If for any reason you are dissatisfied, simply contact us to arrange returning the items in an unused and resealable condition within seven working days after receipt for a full refund, no questions asked. Please note that in these cases we do not reimburse return postage cost. If you should choose an exchange a charge will be added for the re-delivery. This does not affect your consumer rights. In the unlikely event that any of your goods arrive damaged we will arrange a refund or replacement for you, and reimburse the cost of returning the item if we have requested it back.

To return items please use the Contact Us form. The Customer Support department can then investigate your request and contact you to arrange/confirm details.


The following credit cards are our preferred form of payment and EFT transfers are the only other way to order online:

            •         Visa

            •         Mastercard                                     

Credit Card:

We accept Visa and Mastercard. Your credit card details (name on card, number, expiry date) will be requested on the checkout page.

If your credit card authorisation fails this simply means that you have insufficient funds available or the card has expired.

Alternatively, you can pay by selecting the EFT payment method. 

EFT/ Bank Deposits:

Please take note that EFT/bank deposits can take up to 3 days to reflect in our bank account. When making an EFT/bank deposit please use the below details which will enable us to track your payment.  

Please forward any confirmation of payments to orders@supair-sa.co.za

 Bank: FNB

 Branch: Table View

 Branch Code: 250655

 Account Name: Supair SA PTY Ltd

 Account Number: 62562439507

 Reference: Name and Order Number

Customer Service

Sales and Customer Support Office Opening Hours

Monday to Friday 9am – 5pm excluding public holidays

1. Content  

1.1 The information contained within the www.littlejoe.co.za website has been acquired from many different sources. Supair SA PTY Ltd is not responsible for the topicality, correctness, completeness or quality of the information provided at any time, does not guarantee that the information or software is accurate, reliable, complete, up to date or free from any errors or viruses. Liability claims against Supair SA PTY Ltd regarding damage caused by the use of any information provided, including any kind of information that is incomplete or incorrect, will therefore not arise.

1.2 All offers are non-binding and without obligation. Parts of the pages or the complete website, including all offers and information, may be extended, changed or partly or completely deleted by Supair SA PTY Ltd without separate announcement.

2. Referrals and Links

Supair SA PTY Ltd is not responsible for any content linked to or referred to in their pages. If any damage occurs through the use of information presented there, only the companies or individuals responsible for the respective pages might be liable, not those who have linked to these pages. Furthermore, Supair SA PTY Ltd is not liable for any postings or messages published by users of discussion boards, guest books or mailing lists provided on their page.

3. Copyright

The copyright for any material created by Supair SA PTY Ltd is reserved.

4. Data Security

If the opportunity for the input of personal or business data (email addresses, names, and addresses) is given, the input of this data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymised data or an alias.

5. Legal Validity of this Disclaimer

This disclaimer is to be regarded as part of the internet publication from which you were referred. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

6. General

Supair SA PTY Ltd shall not in any circumstances whatsoever be liable for any damage or prejudice which the client may suffer arising out of and in connection with any information made available by Supair SA. Whilst Supair SA PTY Ltd is not responsible for the information (see paragraph 1 above), it is acknowledged by the client that Supair SA PTY Ltd has no obligation to check on the accuracy or otherwise of the information displayed. Supair SA PTY Ltd merely conveys the information made available to it without assuming any onus or obligation.

Contact Us

Do you have a comment, a complaint or a compliment? Or perhaps you just want to say Howzit? feel free to get in touch with us.

If there is a product we stock that you can't find on our site let us know and we'll make sure it gets added. Just for you!

Note that we require at least a name and email address to get back to you. Thank you.

Supair SA PTY Ltd
P O Box 1312
Milnerton
Cape Town
7435
Tel: 072 388 0703